Terms & Conditions

1. Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

• "Platform" refers to the sga505 website, mobile applications, and all associated gaming services accessible at https://sga505.cam and related domains.
• "User," "You," or "Player" refers to any individual who accesses or uses the Platform.
• "We," "Us," or "sga505" refers to the Platform operator and its affiliates.
• "Account" refers to the personal gaming account created by a User on the Platform.
• "Services" refers to all gaming, betting, and related services provided through the Platform, including but not limited to sports betting, live casino games, slot games, and lottery-style games such as togel (traditional Indonesian numbers lottery).
• "Funds" refers to money deposited into a User's account or winnings credited to a User's account.

2. Acceptance of Terms

By accessing, browsing, or using the sga505 Platform, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Responsible Gaming guidelines. If you do not agree with any part of these terms, you must immediately discontinue use of the Platform and refrain from creating an account.

These Terms and Conditions constitute a legally binding agreement between you and sga505. Your continued use of the Platform following any modifications to these terms constitutes acceptance of those modifications.

3. Eligibility and Account Registration

3.1 Age and Residency Requirements

To create an account and use sga505's Services, you must meet the following eligibility criteria:

• You must be at least 21 years of age at the time of registration.
• You must be a legal resident of Indonesia with a valid Indonesian identification document (KTP).
• You must be legally permitted to participate in online gaming activities under Indonesian law and the laws of your jurisdiction.
• You must not be self-excluded from gaming activities or prohibited from using online gaming platforms.

3.2 Account Registration Process

During the registration process, you agree to:

• Provide accurate, current, and complete information, including your full legal name, date of birth, residential address, email address, and phone number.
• Complete identity verification (Know Your Customer - KYC) by submitting a clear photograph or scan of your Indonesian ID card (KTP) within 72 hours of registration.
• Link a valid Indonesian bank account or e-wallet in your own name for deposits and withdrawals.
• Create a secure password and maintain confidentiality of your login credentials.

3.3 Account Limitations

• Each individual may register only one account on the Platform. Multiple accounts (duplicate accounts) are strictly prohibited.
• Accounts are personal and non-transferable. You may not sell, transfer, or share your account with any third party.
• We reserve the right to request additional verification documents at any time to confirm your identity, age, and payment method ownership.

4. Account Responsibilities

4.1 Account Security

You are solely responsible for maintaining the security and confidentiality of your account credentials, including your username and password. You agree to:

• Use a strong, unique password that is not shared with other online services.
• Never share your login credentials with any third party.
• Immediately notify sga505 customer support if you suspect unauthorized access to your account.
• Log out of your account after each session, especially when using shared or public devices.

You are liable for all activities conducted through your account, whether authorized by you or not, until you notify us of unauthorized access.

4.2 Account Information Updates

You must keep your account information current and accurate. If your contact information, residential address, or payment details change, you must update them in your account settings or notify customer support within 7 days.

5. Deposits and Withdrawals

5.1 Deposits

sga505 accepts deposits via the following Indonesian payment methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), and e-wallets including OVO, DANA, GoPay, ShopeePay, and LinkAja. All transactions are processed in Indonesian Rupiah (IDR).

• Minimum deposit amount: Rp 50,000.
• Deposits must originate from a bank account or e-wallet registered in your own name. Third-party deposits are strictly prohibited.
• Deposits are typically credited to your account instantly. If you experience a delay exceeding 30 minutes, contact customer support.
• We reserve the right to decline deposits that appear suspicious or violate anti-money laundering regulations.

5.2 Withdrawals

You may request a withdrawal of your available balance at any time, subject to the following conditions:

• Your account must be fully verified (KYC completed) before any withdrawal can be processed.
• Withdrawals must be made to the same bank account or e-wallet used for your most recent deposit, unless otherwise approved by our finance team.
• Minimum withdrawal amount: Rp 100,000.
• Standard processing time: 15 minutes to 24 hours during business hours (Monday-Friday, 08:00-16:00 WIB). Withdrawals requested outside business hours may experience delays.
• We reserve the right to conduct additional verification checks for large withdrawals exceeding Rp 50,000,000 or withdrawals displaying unusual patterns.

5.3 Fees and Charges

sga505 does not charge fees for deposits or withdrawals. However, your bank or e-wallet provider may impose transaction fees. You are responsible for any such fees charged by third-party payment providers.

6. Bonuses and Promotions

sga505 offers various bonuses and promotional offers to enhance your gaming experience. All bonuses are subject to specific terms and wagering requirements, which are clearly stated in the promotional materials for each offer.

6.1 General Bonus Terms

• Bonuses are voluntary and discretionary. We reserve the right to modify, cancel, or discontinue any bonus or promotion at any time without prior notice.
• Each bonus has specific wagering requirements that must be met before bonus funds or associated winnings can be withdrawn.
• Wagering requirements vary by bonus type and game type. Slots typically contribute 100% toward wagering, while table games and live casino games may contribute less.
• Maximum bet per spin or hand while a bonus is active: Rp 25,000, unless otherwise specified.
• Bonuses expire after the validity period stated in the promotion terms. Unused bonuses and associated winnings are forfeited upon expiration.

6.2 Bonus Abuse

We strictly prohibit bonus abuse, which includes but is not limited to:

• Creating multiple accounts to claim bonuses multiple times.
• Colluding with other players to manipulate bonus outcomes.
• Using automated software, bots, or other unfair methods to clear wagering requirements.
• Engaging in risk-free betting strategies designed solely to convert bonus funds to withdrawable cash.

Suspected bonus abuse will result in immediate account suspension, forfeiture of bonuses and winnings, and potential permanent account closure.

7. Gameplay Rules

7.1 Fair Play Policy

sga505 is committed to providing a fair, transparent, and secure gaming environment. All games on the Platform use certified Random Number Generators (RNGs) and are regularly audited by independent testing agencies to ensure fairness.

Players agree to:

• Play fairly and not use any external software, bots, or tools designed to gain an unfair advantage.
• Refrain from exploiting software bugs or glitches for personal gain. Any such exploitation must be immediately reported to customer support.
• Accept that all decisions made by sga505 regarding gameplay outcomes, disputes, or rule interpretations are final.

7.2 Sports Betting Rules

Sports betting on sga505, including wagers on BRI Liga 1, EPL, La Liga, Champions League, FIFA World Cup, and other events, is subject to specific betting rules that vary by sport and market. These rules are available in the sports betting section of the Platform.

7.3 Game Malfunctions

In the rare event of a game malfunction, software error, or technical issue that affects gameplay or results, sga505 reserves the right to void affected bets and refund stakes. We are not liable for losses resulting from technical malfunctions beyond our control.

8. Prohibited Activities

The following activities are strictly prohibited on the sga505 Platform:

• Underage Gaming: Allowing any individual under 21 years of age to access or use your account.
• Multiple Accounts: Creating or maintaining more than one account on the Platform.
• Fraudulent Activity: Engaging in any form of fraud, including identity theft, credit card fraud, payment fraud, or collusion with other players.
• Money Laundering: Using the Platform for money laundering or any other illegal financial activities.
• Account Sharing: Sharing your account credentials with third parties or allowing others to access your account.
• Use of Unauthorized Software: Employing bots, scrapers, or any automated systems to interact with the Platform.
• Offensive Behavior: Using abusive, threatening, or harassing language toward other players or customer support staff.

Violation of any prohibited activity will result in immediate account suspension, forfeiture of funds and winnings, and potential legal action.

9. Limitation of Liability

To the maximum extent permitted by law, sga505 and its affiliates, directors, employees, and partners shall not be liable for:

• Any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform.
• Loss of profits, revenues, data, or business opportunities resulting from your use or inability to use the Services.
• Damages resulting from unauthorized access to your account due to your failure to maintain security of your login credentials.
• Technical failures, server downtime, internet connectivity issues, or third-party payment processing delays beyond our reasonable control.
• Actions taken in good faith based on suspected fraudulent activity, terms violations, or regulatory compliance requirements.

Your sole and exclusive remedy for dissatisfaction with the Services is to discontinue use of the Platform.

10. Account Suspension and Termination

10.1 Suspension by sga505

We reserve the right to suspend or terminate your account immediately, without prior notice, if:

• You violate any provision of these Terms and Conditions.
• We suspect fraudulent, illegal, or abusive activity on your account.
• You fail to complete identity verification (KYC) within the required timeframe.
• Required by law or regulatory authorities.

Upon suspension or termination, any pending bonuses and associated winnings will be forfeited. Legitimate account balances resulting from fair play may be withdrawn after verification, at our sole discretion.

10.2 Voluntary Account Closure

You may request account closure at any time by contacting customer support. Before closure, you must withdraw any remaining balance and resolve any pending bets or bonuses. Self-exclusion options are also available for players seeking to take a break from gaming — see our Responsible Gaming page for details.

11. Intellectual Property

All content on the sga505 Platform, including but not limited to text, graphics, logos, images, software, and game interfaces, is the property of sga505 or its licensors and is protected by Indonesian and international copyright, trademark, and intellectual property laws.

You may not:

• Reproduce, distribute, modify, or create derivative works from any Platform content without explicit written permission.
• Use sga505 trademarks, logos, or branding in any manner without authorization.
• Reverse engineer, decompile, or disassemble any software or systems used by the Platform.

12. Governing Law and Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws of Indonesia. Any disputes arising from or related to your use of the Platform shall be resolved through the following process:

1. Customer Support: You agree to first attempt to resolve any dispute by contacting sga505 customer support and engaging in good-faith negotiations.
2. Mediation: If the dispute cannot be resolved through customer support, both parties agree to attempt resolution through mediation administered by a mutually agreed-upon mediator.
3. Arbitration: If mediation is unsuccessful, the dispute shall be resolved through binding arbitration in accordance with Indonesian arbitration law, with proceedings conducted in Jakarta, Indonesia.

You agree that any legal action related to these Terms must be commenced within one year after the cause of action arises.

13. Changes to Terms

sga505 reserves the right to modify, amend, or update these Terms and Conditions at any time. Changes will be effective immediately upon posting to the Platform. We will notify users of material changes via email or prominent notice on the Platform.

Your continued use of the Platform following the posting of revised Terms constitutes acceptance of those changes. If you do not agree with the modified Terms, you must discontinue use of the Platform and close your account.

14. Contact Information

If you have any questions, concerns, or complaints regarding these Terms and Conditions or any aspect of the sga505 Platform, please contact our customer support team:

• Email: [email protected]
• Live Chat: Available 24/7 through the Platform
• WhatsApp: Available 24/7 (number provided in your account dashboard)
• Operating Hours: 24/7 (WIB)

We are committed to addressing your inquiries promptly and professionally.